- My website getting hacked or infected worries me
- My website runs slow and frustrates visitors
- I worry software updates will break my site
- I don’t have time for regular backups and updates
- I lack the tech expertise for proper website upkeep
- My website suffers from unexpected downtime or errors
- I need reliable technical support when issues arise
- I have difficulty tracking necessary security patches
- I’m concerned about losing valuable website data
- Spam comments or registrations clutter my site
Website maintenance services.
Protect your critical online asset. Our proactive web maintenance packages ensure your website stays secure, fast, and consistently performing.
Book a Free ConsultationWebsite maintenance and support
Now more than ever, neglecting website maintenance poses active risks to your business’s security, performance, and reputation.
Your website is a critical business asset, constantly exposed online. Neglecting regular maintenance leaves it vulnerable to security threats, performance degradation, broken features, and potentially costly downtime that can damage your reputation and bottom line. Proactive, expert care is essential protection.
Our Website Maintenance Services provide:
- Secure WordPress updates & threat protection
- Optimal website speed & maximum availability
- Secure data backups & disaster recovery planning
- Prevention of costly website issues & risk mitigation
- Focus on your business, not website tech worries
What our maintenance packages include
Our plans provide essential protection and performance tuning.
Proactive Security & Update Services
-
Software Patching
We manage timely core CMS (incl. WordPress), theme, and plugin updates – patching security vulnerabilities swiftly based on proactive threat monitoring and plugin/theme vulnerability alerts to ensure compatibility and prevent exploits.
-
Security Monitoring & Hardening
Protected by an enterprise-grade firewall, we implement continuous security monitoring, regular malware scanning, and apply server/application hardening techniques to defend against common attacks.
-
SSL Certificate Management
We monitor your SSL certificate’s status and validity, managing renewals to maintain a secure HTTPS connection without interruption.
-
Safe Update Process
Utilising staging environments [where available/recommended] to test major updates before applying them to your live site, minimising disruption risk.
Performance & Availability Optimisation
-
Speed & Performance Checks
We regularly monitor loading times, Core Web Vitals, and overall performance, identifying potential bottlenecks before they impact rankings or user experience.
-
Uptime Monitoring
Continuous 24/7 automated uptime checks (e.g., every 3-5 minutes). If downtime occurs, our team is alerted for swift investigation and resolution.
-
Database Optimisation
Regular, automated optimisation of your website’s database to remove overhead, improve query efficiency, and contribute to faster site performance.
-
Broken Link Checking & Fixing
Regular scans detect broken internal and external links, which we then work to resolve, improving UX and SEO health.
-
PHP Version Monitoring
We monitor your site’s PHP version, advising on updates needed for optimal performance and security.
Data Protection Services
-
Secure Backups
Automatic daily secure backups with a robust retention period (e.g., 30 days). Manual backups performed before major updates for extra safety.
-
Spam Cleaning
We regularly clear out comment spam and potentially harmful user registration spam (on applicable sites) to protect your site’s integrity and reputation.
Dedicated Support & Reporting Options
-
Monthly Health & Activity Reports
Receive a detailed monthly summary of all maintenance activities performed – updates applied, backups completed, security scans, performance checks, and uptime records.
-
Client Support Access
Access to our dedicated client support desk via email or our ticketing system for any questions or issues regarding your website maintenance.
-
Included Task Time
Depending on your plan, includes a set amount of time (e.g., 30 minutes) per month for small content updates or style adjustments.
Our process for web maintenance
Our systematic approach ensures consistent, proactive care for your website, month after month.
Onboarding & Site Setup
We securely gather necessary credentials (hosting, WP-admin), implement monitoring tools, perform an initial detailed health check (identifying immediate issues), configure and test off-site backups, and confirm your plan specifics.
Scheduled Proactive Tasks
Based on your plan’s frequency (e.g., weekly, monthly), our team methodically performs the core maintenance cycle: running all software updates in a staging environment where possible, executing security scans, checking performance metrics, optimising the database, and verifying backup completion.
Continuous Monitoring & Alerts
Our automated systems monitor uptime and security signals 24/7. Critical alerts (e.g., site down, suspected malware) trigger immediate notifications to our team for prompt investigation and response based on your plan level.
Reporting & Communication
At the start of each month, you receive your detailed health report. If your plan includes support hours, requests are managed efficiently through our dedicated support system with clear communication and tracking.
Maintaining and supporting these excellent websites
High performance website maintenance and support for a popular dieting and fitness web app with a global audience.
Proactive website maintenance and support ensuring consistent lead generation for a premium UK driveway gate service.
Secure and high-performance website maintenance supporting the rapid growth and reliability of a new energy broker service.
Dedicated website maintenance and support maintaining a secure and vibrant online presence for a local bakery-style coffee chain.
See how we’ve helped businesses like yours.
Facing any of these website maintenance worries?
We solve these challenges every day for businesses like yours. Ready to attract your audience and convert them to customers?
We solve these challenges every day for businesses like yours. Ready to attract your audience and convert them to customers?
Trust built on real results



Hit My Macros
Café Coln
Dyball Associates
Signature Diamonds